Privacy Policy

Tanya Coats Occupational Therapy is committed to protecting your privacy. This Privacy Policy applies to how Tanya Coats Occupational Therapy collects and handles personal information and data.

Methods of collecting information

Tanya Coats Occupational Therapy collects personal information through a variety of methods including electronic or face to face interactions; interaction with our website; requests for information; and provision of goods and services. We may also collect personal information directly from individuals, or their authorised representatives; through referrals from other service providers; and from commercial list providers.

Website Visitors

Like most website operators, Tanya Coats Occupational Therapy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as: the browser type; language preference; referring site; and the date and time of each visitor request. Tanya Coats Occupational Therapy’s purpose in collecting non-personally identifying information is to better understand how Tanya Coats Occupational Therapy’s visitors use its website.

Tanya Coats Occupational Therapy may collect the following types of personal information when you send us a message or referral: contact details; details for next of kin or emergency contact; job applications; and other information relevant to the relationship of the individual with Tanya Coats Occupational Therapy. We may also collect sensitive information such as details of a complaint; racial or ethnic origin; medical condition; and/or other health information where relevant to the medical condition and/or services sought by the individual or referring party.

Tanya Coats Occupational Therapy encourages you to review the privacy statements of websites you choose to link to from Tanya Coats Occupational Therapy so that you can understand how those websites collect, use and share your information. Tanya Coats Occupational Therapy is not responsible for the privacy statements or other content on websites outside of the Tanya Coats Occupational Therapy website.

By using the Tanya Coats Occupational Therapy website, you consent to the info / data practices described in this statement.

Use of your Personal Information

Tanya Coats Occupational Therapy collects and uses your personal information to deliver the services you have requested and also operate the Tanya Coats Occupational Therapy website. Tanya Coats Occupational Therapy also uses your personally identifiable information to inform you of other products or services available from Tanya Coats Occupational Therapy and its affiliates. Tanya Coats Occupational Therapy may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Tanya Coats Occupational Therapy does not sell, rent or lease its customer lists to third parties.

Tanya Coats Occupational Therapy does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.  Tanya Coats Occupational Therapy will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  1. Conform to the edicts of the law or comply with legal process served on Tanya Coats Occupational Therapy or the website;
  2. Protect and defend the rights or property of Tanya Coats Occupational Therapy; and,
  3. Act under exigent circumstances to protect the personal safety of users of Tanya Coats Occupational Therapy, or the public.

Security of your Personal Information

Tanya Coats Occupational Therapy secures your personal information from unauthorized access, use or disclosure. Tanya Coats Occupational Therapy secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Access and Corrections

Individuals may request access to the personal information Tanya Coats Occupational Therapy holds about them. Where reasonable and practicable to do so, and in accordance with the provisions of the Privacy Act, Tanya Coats Occupational Therapy will provide supervised access to an individual’s personal information. Requests to access personal information must be made in writing, either by email or hard copy. Please find our contact details below.

In the event access to records requires a significant allocation of resources, we may charge a reasonable administration fee to cover associated costs.  Corrections or updates to personal information supplied by clients or their authorised representatives must be made by the individual or their authorised representative. In all cases, Tanya Coats Occupational Therapy must be satisfied changes are authorised by the individual in question.

Changes to this Statement

Tanya Coats Occupational Therapy will occasionally update this Privacy Policy to reflect company and customer feedback. Tanya Coats Occupational Therapy encourages you to periodically review this statement to be informed of how Tanya Coats Occupational Therapy is protecting your information.

Customer Feedback

Tanya Coats Occupational Therapy welcomes your comments regarding this Privacy Policy. If you have any concerns, complaints, or if you believe that Tanya Coats Occupational Therapy has not adhered to this statement, please contact Tanya Coats Occupational Therapy. We will use commercially reasonable efforts to promptly determine and remedy the problem.

 

Contact Information

Should you need to contact Tanya Coats Occupational Therapy  , please see details on the Contact page.  We will respond to your request as soon as possible.

If you would like a copy of our Privacy Policy, please contact us at: info@tanyacoats.co.za